Refund Policy

Last updated 28 October 2026

QuickApplyPilot has a free plan so you can try the product before paying. Because of this, payments for paid plans are non-refundable, including partly used months or years, except in the cases below.

Cancelling

You can cancel a paid subscription at any time from Billing in your dashboard. Cancelling stops future renewals; you keep paid features until the end of the period you have already paid for, and then your account moves to the Free plan. Your data is kept.

When we do refund

• Duplicate or mistaken charges (for example, being charged twice for the same period) are refunded in full once verified.
• Charges after you cancelled, if a renewal went through after you had already cancelled, are refunded in full.
• Service failure: if a paid feature you paid for doesn't work and we can't fix it within a reasonable time, we will refund the affected period.
• Where the law requires it.

Plan upgrades and downgrades are prorated automatically by our payment provider; that isn't a refund.

Your legal rights

Nothing in this policy limits your rights under the Federal Competition and Consumer Protection Act 2018 or any other consumer protection law that applies to you.

How to ask

Email support@quickapplypilot.com or use our contact form with the subject "Billing" and the email address on your account. We reply within 5 working days. Approved refunds go back to your original payment method; how long they take to appear depends on your bank. Never send card details.